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California Land Title of Marin Ranks as Top Performer in San Francisco / Oakland MSA for Customer Satisfaction in a recently released National Real Estate Survey

San Rafael, CA, April 3, 2003
CAL LAND, Marin's Premiere local Title and Escrow Company since 1955 rated #1 in the San Francisco / Oakland metropolitan statistical area for customer satisfaction in:
  • Transaction Turnaround Time
  • Error-Free Work
  • Problem Solving
  • Responsiveness to Requests
  • Personalized Service
  • Sales Representatives
This national industry survey of the performance of Title Companies was conducted on a regional basis by THE TITLE REPORT, a highly respected industry journal in collaboration with an independent research company, The Research Investment (TRI). The National Real Estate Survey is the first market-to market study of top-selling agents. The San Francisco / Oakland MSA represents data from over 100 top selling agents and provides title companies with unbiased data and analysis of service and performance, as well as industry trends and current business practices.

According to the survey, "timing" is everything in an escrow transaction. Speed, efficiency, responsiveness and personalized service throughout each step and at every level of the transaction process are key factors to ensure a successful closing for the customer. CAL LAND has always made these their benchmarks and works to maintain these standards even in this very strong market.

CAL LAND was the only underwritten company in the Large Share Title Company category. "Quality and Service have always been the cornerstones of our business and we are proud that these values have made us a company of choice amongst our much larger competitors", noted Chuck Bennett, CEO California Land Title of Marin. Mr. Bennett went on to say "that a company is only as good as its people and CAL LAND applauds each of our employees for their contribution and commitment to this success!"

CALIFORNIA LAND TITLE OF MARIN has been serving Marin County and its citizens for over 47 years with four locations in San Rafael, Greenbrae, Mill Valley and Novato. For additional information about our company and commitment to Marin, visit our website at www.callandtitle.com or contact us at (415) 454-9323 or info@callandtitle.com.


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